Refund policy

At RAJA, customer satisfaction is our priority.

Return Eligibility

You may return eligible products within 7 days of delivery if:

• The item is unused
• Original packaging is intact
• Tags and accessories are included
• Proof of purchase is provided

Non-Returnable Items

The following items are generally not eligible for return unless defective or required by law:

• Personal care products after opening
• Innerwear
• Customized or personalized items
• Gift cards
• Digital products
• Perishable goods

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 DAYS at rajastoreonline30@gmail.com with your order number and clear photos of the issue. We will review the request and arrange a replacement, exchange, or refund where appropriate.

Refund Process

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 3 to 10 business days.

For Cash on Delivery orders, refunds will be processed to the bank account or payment method you provide.

Exchanges

Eligible products may be exchanged for the same item or another available variant, subject to stock availability.

Return Shipping

• If the return is due to our error (wrong, defective, or damaged item), return shipping costs will be covered by RAJA.
• For customer-initiated returns (where applicable), return shipping charges may be the responsibility of the customer.

Refund Exceptions

Refunds may be reduced or declined if returned items are damaged due to misuse, missing components, or returned in a condition that does not meet the eligibility criteria.

Contact Us

RAJA

Email: rajastoreonline30@gmail.com

Phone: 8809521413